SEMART (Special Emergency Medics and Response Tactics) is committed to protecting the privacy of everyone who contacts us or uses this website. This policy explains what information we collect, why we collect it, and the choices you have.
01Who we are
SEMART provides tactical-medicine training, security consulting, medical assistance and mission equipment to organizations operating in high-stakes environments. For the purposes of applicable data protection law, SEMART is the data controller responsible for the personal data described in this policy. You can reach us at info@semart.co.
02Information we collect
We limit collection to what we genuinely need. Depending on how you interact with us, this may include:
- Contact details you provide voluntarily, such as your name, organization, email address and phone number when you request information or a proposal.
- Correspondence: the content of messages you send us and our replies.
- Technical data collected automatically, such as IP address, browser type, device information and pages visited, used to keep the site secure and functional.
We do not seek to collect special-category data through this website. Please do not send operational, medical or mission-sensitive details through unsecured web forms or email.
03How we use your information
- To respond to enquiries and prepare proposals or quotations you have requested.
- To deliver, coordinate and support the services you engage us for.
- To maintain the security, integrity and performance of our systems.
- To meet legal, regulatory and contractual obligations.
We rely on your consent, the performance of a contract, our legitimate interest in running our business, or a legal obligation, as the relevant basis for each activity.
04How we share it
We do not sell your personal data. We share it only where necessary: with trusted service providers who process data on our behalf under confidentiality obligations, with partners directly involved in delivering a service you requested, or where required by law or competent authority.
05Retention
We keep personal data only for as long as needed for the purpose it was collected, to meet legal and contractual requirements, or to resolve disputes. When it is no longer needed it is securely deleted or anonymized.
06Security
We apply organizational and technical measures appropriate to the sensitivity of our work, including access controls, encryption in transit and a need-to-know approach to information handling. No transmission over the internet can be guaranteed as fully secure, so we encourage discretion in what is shared electronically.
07Your rights
Subject to applicable law, you may request access to your personal data, ask us to correct or delete it, object to or restrict certain processing, or request a copy in a portable format. To exercise any of these rights, contact us at info@semart.co. You also have the right to complain to your local data protection authority.
08Cookies
This site uses a limited set of cookies to function and to understand usage. For details, see our Cookie policy.
09Changes to this policy
We may update this policy from time to time. The date at the top reflects the latest revision. Material changes will be highlighted on this page.
10Contact
Questions about this policy or how we handle your data can be sent to info@semart.co.